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Whitchurch Town Centre Improvements
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Have Your Say

 

 

 

Have Your Say - Summary of Feedback

Questionnaires issued = 2250

Questionnaires returned = 429 (giving a return rate of 19.1%) - Very high for this type of survey!

Responses to questions 1-5 were as follows:  

In principle do you agree with:

Approve

Neutral

Disapprove

1. The aim of improving the town

398

15

8

93%

3%

2%

2. Developing the visitor economy

291

95

29

68%

22%

7%

3. Improving the town centre

380

21

9

89%

5%

2%

4. Supporting local businesses

331

63

27

77%

15%

6%

5. Appointing a town manager

190

130

97

44%

30%

23%

244 responded to the question ''are there any opportunities which you feel be have missed to improve the town centre, or do you have any further comments?''.

Almost 50% of those that responded to this question, commented about the physical environment, roads and/or traffic issues (116 comments). The main themes were:

  • Better manage traffic in town/Take traffic (commercial) away from centre (26)
  • Address on/off street parking issues (18)
  • Improved footway/highway maintenance (13)
  • Improve parking facilities at railway station (9)
  • Reduce street clutter (9)
  • Project should focus on whole of Whitchurch not just centre (8)
  • Car park improvements/more parking required (8)
  • Lack of footpath/pedestrian crossing facilities (6)
  • Replace/provide more seating (5)
  • Reduce speed of vehicles in town (4)
  • Works outside town hall essential (4)
  • Illuminate key buildings (i.e. church, White Hart) (2)
  • Erect bollard/barriers to prevent large vehicles mounting pavements (1)
  • Extend re-surfacing to cover whole town centre area (1)
  • Improve access from Ardglen Business Park to A34 (1)
  • Noise caused by A34 (1)

Miscellaneous comments about:

  • Specific parking issues in town and around railway station;
  • lack of shopper parking;
  • numbers of commercial vehicles in town;

Suggestions:

  • improve paved area in front of Town Hall;
  • ban on commercial vehicles at certain time of day;
  • remove on-street parking in central town area - this causes congestion;
  • better control/management of car parks ;
  • one way system for town
  • more public art;
Over 40% commented about the shops, businesses and/or commercial premises in Whitchurch (102 comments = 41.8%) The main themes were:

  • Greater selection of businesses/shops (with longer opening hours) required (32)
  • Improve local economy by incentivising businesses to move to/stay in town (26)
  • Property owners to be encouraged to have more pride/Avoid using public funds to improve premises belonging to commercial organisations (22)
  • Would like to see hanging baskets/more planted areas/window boxes (20)
  • Remove unsightly advertisement hoardings (2)

Miscellaneous comments about:

  • empty shops/premises
  • opening hours of exciting shops;
  • types of shops required with specific emphasis on need for cafe/tea room;
  • untidy facades and poor loading arrangements of multi-national supermarkets;

Suggestions:

  • reducing business rates;
  • town in bloom competitions;
  • introduction of regular (local farmerslproducers) market;
  • introduction of town ‘loyalty’ card;

Over 20% commented about the litter, dog fouling and/or recycling (50 comments = 20.5%):

  • The need for more litter collections/vandal proof bins (32)
  • The need for better recycling facilities (12)
  • Measures to prevent/deal with dog fouling (6).

Miscellaneous comments about:

  • nuisance caused by wheelies bins;
  • untidiness of recycling facilities in Bell Street car park;
  • litter arising from fast food outlets;

Suggestions:

  • need for street cleaner;
  • need for education programmes;

Just under 10% commented about the proposed Town Manager (24 = 9.8%) questioning the need for a town manager and suggesting that the appointment might be costly and/or a waste of money.

Suggestions:

  • spend money on street cleaners;

Less that 5% commented about local facilities and tourist attractions (10 comments = 4%) The main themes were:

  • Facilities for young people required (2)
  • Facilities for older people required (1)
  • More leisure facilities required (3)
  • Information points/notice boards (1)
  • Greater access to River Test (3)

Just 2% commented about community involvement (5 comments = 2%) highlighting the need to:

  • involve the community/local schools in this project (3)
  • develop a community newsletter/booklet (2).

Less that 1% commented about crime and safety (2 comments = 0.8%), specifically the need for CCTV cameras (1) and a higher level of policing (1).

The other miscellaneous issues raised were:

  • Public conveniences are dirty (3)
  • Allow more housing to boost local economy/restrict development (2)
  • Welcomes opportunity to comment on town centre improvements (3)

 

  
 
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